About Us
We are pioneers in Security & Management services based in Bangalore providing Professional services to many major clients in and around Karnataka. Previously known as S.G.K Enterprise being a parent, now as Sarvaraksha Security & Management Services PVT Ltd. Approved by PASARA under Government of India Ministry of Corporate Affairs.
We are committed to introduce ourselves as an organization ready to render deployment services to the valued companies/ firms/ bodies that are desirous to avail these according to their requirements. We provide Guards, Gunmen, Supervisor, Security Officers to Factories, Commercial Organizations, Institutions, Construction Sites, Tea Estate, Hotels, Multi-storied Buildings, Cinema Houses, Business Centers, Townships, Shopping-Malls, Warehouse & all other sectors where there is a need.
Sarvaraksha Security & Management Services is a Professionally managed group catering to the Security needs and facility services of Industry, Corporate offices, Educational institutions, Banks, Hospitals, Residences etc. We provide tailored services to our Esteemed Clients consisting of Government Institutions, Large corporate, Event management companies, Shopping mall, Entertainment facility owners, HNI clients with personalized security services.
Our exclusive & highly skilled individuals offer reliable corporate housekeeping services in Bangalore. Keeping the office environment clean helps employees to work in peace. Our team of highly trained & skilled professional will make your office into sparkling clean space. Our commercial cleaning services has been expanded to many sectors like Corporate Office Cleaning, Retail Stores, Commercial Buildings, Factories, Manufacturing Plants, Shopping Malls, Educational Institutes, Hospitals, etc. We believe in delivering most quality and excellent services. Our main aim is to provide complete satisfaction to our clients. We use 100% eco-friendly chemicals for cleaning services.
Vision
To be an active contributor in providing products and services that builds a secure and productive environment.
Mission
To constantly evolve and innovate our services and products such that our customers acquire the ultimate experience.
Only the qualified individuals who are trained for all kind of scenarios that satisfy our customers specific requirements are deployed to secure the site.
Industrial
Corporate
Bank
Hotel
Hospital
Institute
Residential
Quality Assurance Process
Sarvaraksha considers each of its clientele in high priority and understands that, things such as Processes, Schedules, Scope of Work, Expectations needs to be put in place right at the start. Hence, the first assignment after Principal approval will be the formation of the transition plan to allocate senior resources to start with the understanding of the site. The site will be audited in detail, report of the same shall be submitted to the Association and same will be signed off during takeover. Schedule of work, Site Manual, Scope of Work, Processes, Checklists, Registers, Training etc., will be laid out within 10-15 days by Senior Management and the Site Manager after tailoring it to the site requirements. The services will be reviewed on weekly basis for first month and then a fortnightly review for two months will be scheduled to set things on track on high priority.
Unique Operating procedures
Since Sarvaraksha has in house knowledge and expertise on all of the service categories, dependency on vendor expertise or turnaround for any work or emergency is minimal or nonexistent. Sarvaraksha has a database of different supply/service vendors that helps in attending to different requirements of the complex easier for the site managers. Sarvaraksha also sources supply of materials directly from the manufacturer or the main distributors resulting in better pricing for the materials. Materials / consumables are checked for quality before they are sourced and once, they are delivered. This brings in value for money and quality products instead of may be lesser or same priced but lower quality products which do not provide value for comfort.
Labour Relations
Labor staff management is considered the most crucial aspect of our service industry and it is emphasized in all our Policies, Trainings, Orientations of the Operations team. Sarvaraksha is of the understanding that the labor staff hired by Sarvaraksha will be the same as they are all picked from most the same sources. The difference will be made by training them, keeping their motivation levels high and monitoring them to get an effective output. Sarvaraksha believes in transparent policy from a 360-degree perspective and hence maintains the complete transparency on salary components, breakups and statutory outflows with the staff as much as it maintains with its esteemed clientele. This has also earned respect and cordial relations for Sarvaraksha in the various Govt statutory bodies such as the ESI, PF and Labor departments of the operations team.
Customer Relation
Customer relationship plays a crucial role in effective management of our services. Understanding resident requirements, exploring different solutions and taking continuous feedback is stressed upon at each step of our service provision. The CRE is stressed to understand this primary requirement of Sarvaraksha before he or she is hired by us. The closure of Complaints & Requests is always accompanied by a rating to understand and monitor customer satisfaction on the said work. n online feedback form/ hard copy feedback form is circulated every Month is mandatorily taken by Sarvaraksha to monitor resident concerns and understanding pain points. Quarterly review for all services is taken up with form. Senior managers audit the site monthly and meet up with concerned portfolio members on need basis to address any deviations in service commitments.
Team Skills and Integration
Team development and integration activities are included to support the transition of personnel into customer.
Guaranteed Performance
Our performance is measured by objective indicators and guaranteed by incentive systems.
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